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Learn about other ways to contact the MTA.Īs of April 21, 2019, the current fares are: Submit complaints, compliments, and feedback to the MTA. Get schedules, route, and trip planning information. Visit the Metropolitan Transportation Authority (MTA) website. Lost or found property on a bus or train, or in a subway station.Problems with service status trackers and alerts.Problems with a MetroCard vending machine.Maintenance issues in a station or on a bus or train.Feedback about subway or bus service, MTA employees, subway advertising, or the MyMTA app.You can submit reports online or by phone to the MTA about: Requesting a transit delay verification.Using the One Metro New York (OMNY) contactless fare payment system.
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Buying or replacing MetroCards, including Reduced-Fare MetroCards.Schedule, fare, route, and trip planning information, including service delays or changes.You can get information online or by phone from the MTA about: The Metropolitan Transportation Authority (MTA) manages public transportation in New York City. Neighborhood Area Map Complaint to report an issue with bus countdown timers.School Transportation for information about student fares.Fair Fares NYC for information about the discount MetroCard program for low-income New Yorkers.
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